Ebay Seller Answer

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  #1  
Old 01-23-17, 09:37 AM
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Ebay Seller Answer

I bought a 3-bulb adapter from Ebay. I didn't read the whole thing as thoroughly as I should have so I missed at the very end it said "holder are [sic] not included". So I wrote the seller:
At the bottom of your description it says: "holder are not included". What holder?
Here was the reply I received:
Thank you for sharing the challenges you faced with us. Please accept our sincere apologies.

In order to resolve the challenges you are facing, kindly advise you would like to accept a partial refund?

Once we receive your reply, further action will be taken to you.

And it would be much appreciated if you don't leave us any negative/neutral feedback since we have tried the best to assist you to resolve the challenges and neither of us wish such things happen.
What the heck. Obviously a form letter reply. Weird haven't even received it and I'm already getting ticked off.

Oh well it will be fun to see if there is a problem with what I receive and how they will respond to my latest message to them saying their reply wasn't relevant to my question and that they should reread my question.

No big deal. In general I like Ebay and treat it like a casino. If I don't have the money to loose I don't go there.

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  #2  
Old 01-23-17, 09:52 AM
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Geez, how weird is that! Doesn't even make any sense.
I used to like Ebay once upon a time, but everything got stupid about it. Of course there will be times I need to buy something there, but it's no longer my go to place. Shame how good things change.
 
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Old 01-23-17, 10:48 AM
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Really was tempted on my reply to ask they have someone for whom English isn't their third language to answer me but I resisted the urge.

Weirder is the shipping is from the U.S. I could understand maybe if they didn't claim U.S. as their location.
 
  #4  
Old 01-23-17, 11:08 AM
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I recently bought an undercabinet LED strip light off of eBay. The ad was definitely written by someone that English was a second, or third language to but the strangest thing is that the company, which claimed to make the lamps on order, was located in Lynnwood, Washington, less than ten miles northwest from my home. However, according to the USPS tracking it was mailed from Kirkland, Washington, about eight miles southeast of my home.

The ad also had a telephone number with a 425 area code (my local area) and stated they understood English, Chinese and Russian.


I buy a lot of junk, er, valuable treasures, off of eBay and usually when I buy something from China I just hope it will be what I want as returning it would not be cost effective. On the other hand, I have never had a problem with not receiving merchandise that was not handled to my satisfaction, either by the seller or by eBay and/or PayPal. Just recently I tried to purchase a couple of items, from a company in Kentucky, where the suggested delivery date had passed by a week without the USPS even having the item received. I notified the seller of this fact and was instantly given a refund. I would have preferred the items, and stated that plainly, but getting my money back was fine and dandy also.
 
  #5  
Old 01-23-17, 03:24 PM
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I intentionally block sellers except US based. But I have found although they have US presence, their communications is translated by a 4 year old mung, so it leaves a lot to be desired. I unconsciously bought a couple of brushes for my Makita 4" grinder. OK, my radar wasn't up and it was from China. Not only that, the cost should have zeroed me in. $2.23 for two brushes. Cheap. It gets better. After I made the purchase and realized my mistake I find that it is 20 brushes for $2.23 What the heck am I going to do with that many brushes?
 
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Old 01-23-17, 03:48 PM
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What the heck am I going to do with that many brushes?
Maybe Mark could use them for painting.

I thought you were going to say it was $15 for shipping.
 
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Old 01-23-17, 06:44 PM
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Pete, the kicker is....free shipping. If Mark could use carbon brushes, I'll send them to him
 
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Old 01-23-17, 07:44 PM
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Free shipping as I have written before has more and more moved me from Amazon to Ebay. Amazon has raised their minimum for fee shipping too high for me on most things I might buy. Often I can find the same item on Ebay for the same price but free shipping. Sometimes it even seems to be the same seller.
 
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Old 01-23-17, 07:51 PM
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Sometimes it even seems to be the same seller.
I'm pretty sure you're right Ray. Probably not advertised as it would most likely be against amazons 200 pages of seller terms.
 
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Old 01-23-17, 08:55 PM
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Larry, sounds like you can make your money back plus a profit. Sell extra sets of brushes on Ebay for $2.00. lol
 
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Old 01-24-17, 03:13 AM
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Yeah, Vic, at least I will be a US seller and have quicker delivery time than a month
 
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Old 01-24-17, 03:18 AM
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If Mark could use carbon brushes
The problem is they don't hold much paint or disperse it well but they are easy to clean
 
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Old 01-24-17, 03:51 AM
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I thought the carbon brushes were brushes for the commutator riding on the armature of an electric Makita Grinder ?

Maybe it's a joke that went over my head ?
 
  #14  
Old 01-24-17, 04:14 AM
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Maybe you need another cup of coffee this morning re read posts #5 and 6
 
  #15  
Old 01-24-17, 04:32 AM
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I'm in the minority. I find myself buying from Amazon more often than e-Bay. I find I can trust an Amazon seller more than an e-Bay seller. And many times the price with shipping equals out with an e-Bay "free shipping" price.
 
  #16  
Old 01-24-17, 08:36 PM
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Update: Well here is the latest reply from the seller:
sorryfor the late messages sent by mistake ,but we do not have other instructions at the moment,pls kindly check the product description link page
first ,if any problems ,just keep in touch .Thanks a lot.Regards
Farrah
#Shaking my head.
 
  #17  
Old 01-24-17, 08:54 PM
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sorryfor the late messages sent by mistake
Very professional and more confusing since late should have been last.

Here's what you are going to get. This one comes with all the holders.
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  #18  
Old 01-24-17, 10:50 PM
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here's what you are going to get.
lol! .
 
  #19  
Old 01-24-17, 11:28 PM
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I'm just glad to see I'm not the only one who marks his bulbs with temps and wattage. I can barely read whats on the base, so I take it off the box.

And I use the same sort of light multiplier in my garage. As soon as the prices drop, I'll replace the CFLs out there with all 100W LED daylight bulbs and add a few more. I guess 10,000 lumens times 2 fixtures should be enough. And I always have my 2 100W clamp lights for area lighting.
 
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Old 01-25-17, 12:07 AM
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I'm going to use 9 watt LEDs in mine. So If my math is close that is about the light output of 180 watts incandescent. What spurred me to do this is my really raggedy looking two tube fluorescent is really starting to look sick then the other day I had a five second power outage and it took my 48" florescent over four hours to recover despite 60+ ambient temperature. I have the bulbs and a plastic keyless fixture is only $2 so it is less then retrofitting the fluorescent light which looks like crap.
 
  #21  
Old 01-25-17, 02:25 PM
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Regarding writing information on bulbs, I also write the date they were installed.
 
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