Stupid Airline

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  #1  
Old 01-22-18, 06:43 PM
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Stupid Airline

My wife and I are trying to get back in the country. We were confirmed and checked in for our flights. Then my wife had a "feeling" and logged into Delta to check our flights and saw CANCELLED. No Email, no phone call/voice mail, and worst of all no notification on the Delta app. What good is all this tech. if they don't use it or it doesn't work. We can't get anyone on the phone and get a message that hold times are over two hours. I understand weather delays and cancelled flights but the Delta app has once again shown that it's almost useless.
 
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  #2  
Old 01-22-18, 07:06 PM
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Sorry... I know how frustrating that is. Ask them for food vouchers and which bar you can go get your complimentary drinks at.
 
  #3  
Old 01-22-18, 07:50 PM
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Thank you for another reason I stopped flying.
 
  #4  
Old 01-23-18, 03:48 AM
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I'm glad I'm past the age and need to fly.
Question...Does flight insurance cover things like this?
 
  #5  
Old 01-23-18, 06:34 AM
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We are fist class and international so we're already getting lounge access and all the snacks and drinks we want so life isn't too bad (LOL). The annoying thing is that Delta is always saying "the app this"... "the app that"... "check the app for"... Then the minute the weather goes south the app didn't even tell us our flights were cancelled. And, with thousands of customers trying to change flights the app crashes or doesn't load. It's almost enough to make me wish for the old days when you had a travel agent and the tickets had red, waxy carbon paper.
 
  #6  
Old 01-23-18, 07:15 AM
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Just a question. Did you allow for notifications from this app? If not, you won't get any. Generally speaking, apps won't phone or email. Altho I'm speaking of IPhones, not sure about other phones.
 
  #7  
Old 01-23-18, 08:14 AM
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Yes, and up to this point I've been getting notifications such as "it's time to check in". After a few hours the app resumed working. I assume their system was overloaded because of the number of cancelled flights. While the app wasn't working and all the Delta phone numbers had over 2 hr wait times my wife got a reasonably quick response via Delta's Twitter.
 
  #8  
Old 01-23-18, 08:38 AM
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Well I guess technology is not perfected yet!
 
  #9  
Old 01-23-18, 09:14 PM
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This is what happens to a moderator when he slips out of the country
with notifying us.
 
  #10  
Old 01-27-18, 10:11 AM
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I think airline flying is too much hassle. For some flights, I would opt to fly a single engine Cessna cruising at 160 mph with long distance fuel tanks before flying the airlines (if I could afford my own plane!)
 
  #11  
Old 01-27-18, 02:09 PM
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For me the break even total travel time for driving vs commercial airline is about 400 miles. Driving vs a small private plane is 60-100 miles and a small private plane vs airline is 800-1'000 miles. A big gotcha is I do not fly piston engines at night or in icing conditions and many small airports don't have rental cars.
 
  #12  
Old 01-27-18, 06:51 PM
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Sounds like you set your own personal guidelines for safety, comfort, and convenience. I can relate to that.
 
  #13  
Old 01-28-18, 04:35 AM
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Yea, I have never been comfortable with the decision when flying at night if the engine quits. Do you aim for the lights or the darkness.
 
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