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Error in Hot Surface Ignitor Circuit - Residential AO Smith GPS-75 (GAS)

Error in Hot Surface Ignitor Circuit - Residential AO Smith GPS-75 (GAS)


  #1  
Old 11-23-12, 11:12 AM
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Error in Hot Surface Ignitor Circuit - Residential AO Smith GPS-75 (GAS)

Hello,

I have a Residential AO Smith GPS-75 (GAS) hot water heater with the 1st, 3rd, B and C lights lit. According the the trouble shooting guide this indicates a problem with the Hot Surface Ignitor Circuit.

1) Is there a reliable way to confirm this?
2) Could it be anything else?

Thanks in advance.

Dave
 
  #2  
Old 11-23-12, 11:17 AM
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Important note - the hot water heater appears to be working normally. The LED lights have been in error status for a couple of days and there has been no loss of hot water.
 
  #3  
Old 11-27-12, 11:20 AM
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Eta

What is the typical response time from a moderator? I submitted my question on 11/23 and have not heard anything yet. Any input would be appreciated.

Thanks,
Dave
 
  #4  
Old 12-05-12, 07:09 AM
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Moderator!

If there is some reason why you are not responding to my post (ie. not enought info, policy violation, lack of knowledge, etc) could you please let me know so that I may either correct the issue or explore other avenues to get my water heater fixed?

Thanks,
Dave
 
  #5  
Old 12-05-12, 07:29 AM
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you can always contact tech support with ao smith for definite explanation, my guess is that hsi is on its way to failure. you might also try using another power outlet in the house as these devices can be polarity sensitive, the ground is especially crucial for proper operation.
 
 

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