Water Softener Replace or NOT


  #1  
Old 09-14-04, 06:14 AM
bab
Visiting Guest
Posts: n/a
Water Softener Replace or NOT

We have been in the house 5 years. We have well water. Water has been great until about 6 months ago. It now is not as soft and has an IRON taste.

Had both Kinetico and Culligan do water test. Hardness is 1.0 and Iron is 2 ppm

We have an old Fleck system from the Early 90's. Sears or the local shops say they don't fix that type.

Kinetico says that Water Softeners needs to be replaced. Major bucks for Kinetico and they gave us a price for the newer model of the Fleck which is more what we would be looking at. He says Water softeners aren't worth fixing after 5 years.

Culligan comes out and really confuses us. Test the water and says there is Tannin iron in the water. They can replace parts in our system(resin bed) and some parts ($422.00) but that won't solve our problem. He says we need an Iron filter which is way expensive. If we buy the iron system they will fix our softener for free and warranty their work for 1 year.

Now we are confused as heck. We never had problems with our water before a few months ago. Culligan says Wells change 3 times a year.

So do we
1. Pay to get the system repaired for 400+ dollars and it may not fix our problem.
2. Buy a new water softener so we start with new warranty
3. Buy an iron filter and get the water softener fixed.

Any advice/input would greatly be appreciated.
 
  #2  
Old 09-14-04, 12:07 PM
G
Banned. Rule And/Or Policy Violation
Join Date: Mar 2004
Posts: 819
Received 0 Votes on 0 Posts
The early '90s says 10 to more tears old. No softener that old with iron in the water will work right if the resin isn't cleaned if the waer has 2.0 ppm or iron. You can buy resin over the internet or from a local dealer and replace it your self for much less than the $422 quoted. You can't replace the seals and spacers on a 5600 without special Fleck tools. But what are they telling you the 5600 needs?

Any sales person that tells you a softener with a 5600 control only lasts 5 years is lying or very uninformed. Any dealer that wants to can repair one too. Same about a well changing 3 times a year!!

The hardness 1.0... is what, gpg or ppm etc.? And is it that the soft water or raw water that was tested?

Tannins are not removed by an iron filter. If you didn't have a tannins test, then it's more likely that the problem is your iron getting through the softener. Running some Iorn Out through it may help. These people are trying their best to sell you a new softener or more equipment instead of fixing the present softener. That may be the right thing to do if the 5600 is a time closck version rather tha na metered/demand version or is under sized for your family size, water quality and plumbing flow rate (the softener's SFR).

For a new softener, you'll do best buying non-proprietary equipment over the internet and installing it yourself or hiring a plumber to install it.

Gary
Quality Water Associates
 
  #3  
Old 09-14-04, 01:03 PM
bab
Visiting Guest
Posts: n/a
Gary,

Thanks a lot for the help
We have the one that says Meter on it but has a time of day dial as well and it has been working great until the past few months. So it looks like both salesmen were not telling the truth.

Forgot to add that I think they were measuring gpg and they were measuring inside not raw water..

The sales guy said $225 to change the resin and then he wanted to change out piston and gaskets.. So the total was $422.00

I read somewhere that Resin was really expensive. What should I look to pay for resin.


The
 
  #4  
Old 09-15-04, 05:34 AM
bab
Visiting Guest
Posts: n/a
We had another company out last night. Seems pretty honest. He just wants to replace the resin bed and clean out some screen.. He want $175 + service call.

He also got different results on the iron test then the other guys.. They looked like the did the same thing(put 3 drops into the water) with both hot and cold. Not sure how they came to different results.
 
  #5  
Old 09-16-04, 09:19 PM
G
Banned. Rule And/Or Policy Violation
Join Date: Mar 2004
Posts: 819
Received 0 Votes on 0 Posts
You can buy resin for about $100/cuft delivered. The piston, seals and spacers price ($200) is HIGH! But he's charging for the time too I suppose, but high if he charges the service call separately.

The difference in test resuts could be due to the amopunt of water you ran and where in the service run your softener is; closer to the next regeneration, the higher amount of iron getting through. or someone's checmicals are 'older' than another's. No big deal, this isn't rocketry, a shot gun approach works very well.

Gary
Quality Water Associates
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: