New softener doesn't feel quite right

Thread Tools

Search this Thread

02-23-05, 09:34 PM

chiefneil

Visiting Guest

Posts: n/a

New softener doesn't feel quite right

I just moved into a new construction house and am doing a rent-to-own with a brand new Culligan water softener. I was completely happy with the softener at my previous house (not a culligan) which was served by the same water utility. The problem is that while my water feels softer with the culligan, it doesn't feel as soft as my previous house. I even did a manual recharge a few days after they installed it to be sure. The Culligan plumber agreed (he washed his hands with soap a couple times to see) so they sent out a service tech. Well the tech tested the water and it's 0 grains so he says the softener is working fine. But in the meantime I'm having to use moisturizer every single time I wash my hands otherwise they get really dry - I didn't have to do this with my previous system.

I'm about ready to send the culligan back and get something else, but I really would like to hear any opinions on this from the pros. Empirical evidence (the hardness test) shows the softener is working, but the "feel" of the water isn't quite right and the water is harsh on my skin. This culligan softener is triple the price of my old one and yet it's driving me and my wife crazy.

Upvote

02-26-05, 03:47 PM

jdp38

Member

Join Date: Feb 2005

Posts: 192

Upvotes: 0

Received 0 Upvotes on 0 Posts

Do a chlorine test.......you could be getting more at your new house.....high levels can cause dry skin and even bleaching of hair!

Upvote

03-21-05, 09:41 AM

chiefneil

Visiting Guest

Posts: n/a

Found the problem

In case anyone was interested in how this turned out: I had another plumber from a local softener manufacturer come out to check out my water. He tested the water at 2 grains - technically soft according to him, but probably why it didn't feel as good as my previous 0 grain water.

Culligan's had their chance to address the problem and they dropped the ball, so I'll be replacing their unit with something else and saving several hundred dollars too.

Upvote

03-24-05, 05:15 AM

jdp38

Member

Join Date: Feb 2005

Posts: 192

Upvotes: 0

Received 0 Upvotes on 0 Posts

No suprise there!!!!!!!!Glad you got it resolved!~

Upvote

Thread Tools

Search this Thread

Show Printable Version

Email this Page

Water Softeners and Air Filtration Systems
Ripped off by Rainsoft?

D

DNP on Mar 18, 2005

We just replaced a very old Culligan water softener that we have been having problems with with a new Rainsoft system. The Rainsoft dealer in our area said that our water was so bad that we would need in addition to the softener: a KDF filter, a soda ash feed tank and a hydrogen peroxide feed tank all to the tune of $5800 (they "threw" in our new RO under-sink filter). We paid and they installed everything but the water had not only iron in it but had taken on a yellow cast. They came out for a period of two weeks and ran and tested water, tweeked their system to no avail. They finally decided to remove the two feed tanks and replaced them with an acid neutralizer plus they upgraded our softerner from a 64 to 75. Water is fine now but when we asked them for a repricing of the system they said we had no money coming back to us and that they actually LOST money on our account? I would really appreciate it if someone familiar with pricing on these systems could inform me if we've been ripped off. Thanks!
Water Softeners and Air Filtration Systems
Radon and Reverse Osmosis Filter

U

ualdriver on Mar 24, 2005

My brother lives in the southwest suburbs of Chicago in the Joliet, IL area where they do not get their water from the lake. He had been having water quality problems (stains, smells, spotted dishes, etc.) and had a professional come to his home to test his water. This is where things sound a little fishy but I know nothing about water quality issues so I ask you guys/gals because my suspicions could be completely wrong........ He said the water tester guy came in, took a sample of tap water, and put a substance in the water that supposedly "attached" itself to impurities in the water and caused them to settle to the bottom. He dyed the water a yellowish color to make these imperfections visible to the eye. There were definite visible "impurities" in this sample. After doing these tests, he told my brother that his town has 2000 foot deep wells because that's how far the town had to dig in his area to hit water. Due to these deep wells, radon was absorbed by the water and his house tap water had radon levels that were 100's of times higher than "guidelines." He then sold him a reverse osmosis filter for $5,000 installed that removes all radon and impurities. Granted, my brother says his water is absolutely perfect now- the best he has ever seen anywhere he has ever lived. But what's the story with radon that seeps into the water, and does it take 5,000 bucks to install a reverse osmosis filtration system into a 4 bedroom/3 bath/3,500 sq. ft. home? Thanks, ualdriver