water softener won't regenerate


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Old 11-02-06, 01:05 PM
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water softener won't regenerate

The water is not being pumped from the brine tank into the softener, but when we manually recharged it water is going out the drain hose and the water softener turns on. It also will fill the brine tank if I siffen the water out. So it looks like all the other parts are working except the pump to extract the water from the brine tank. Any ideas?
 
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Old 11-02-06, 01:50 PM
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Sounds like the water in the brine tank isn't being sucked out and into the resin tank for the brining stage of regeneration. Seems that you can get water out the softener drain during the rinse stages of a manual regeneration.

It'd be easier to help you if you posted what brand and model water softener it is :-)

How long it has been in service and if on a water system or a well?
 
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Old 11-07-06, 09:22 PM
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water softener won't regenerate

The water softener is a Culligan System 23 and it is a well. We purchased it used so we don't have much information about it. Thanks
 
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Old 11-07-06, 10:10 PM
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There is no pump that extracts the brine from the brine tank to the resin tank.

During regeneration at the brining stage the control valve directs water flow past the venturi (where the brine line attaches to the control valve) and out the softener drain. That flow creates the suction that draws the brine into the resin tank.

Check the venturi and screen (if there is one) for obstruction. Check that the brine line doesn't have a leak from the brine pickup to the control valve. You might also have a problem with the seals or o-rings on the stack (piston).

The Culligan 23 is an old time clock softener from around 1992 and it is not very efficent. Not knowing how long the softener has been in service, especially on well water, I'd give Culligan a call and get them to come out and check the sofener over. Then at least you'd know what you have and it'll give you a place to start a routine maintenance schedule.

They should also test your water and make sure everything in your well water that needs to be treated IS being treated.

It would be well spent money.

The owner's guide for your Culligan 23 can be found here ... http://www.culligan.com/index.cfm/id/10/title/Owner's%20Guides.html
 

Last edited by justalurker; 11-08-06 at 07:34 AM.
 

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