Opinions on Culligan Gold Series and Rayne RXD 1500

Old 03-17-07, 09:06 PM
Thread Starter
Join Date: Mar 2007
Posts: 3
Upvotes: 0
Received 0 Upvotes on 0 Posts
Opinions on Culligan Gold Series and Rayne RXD 1500

Anyone have any info on these water systems? Trying to get some input before I decide which company to buy from. From what I have read on this forum so far, it seems that buying a Fleck type system and having a reliable plumber install it would be the cheapest ($$$).

Old 03-17-07, 09:49 PM
New Member
Join Date: Sep 2005
Posts: 652
Upvotes: 0
Received 0 Upvotes on 0 Posts
Both Culligan and Rayne have been around for a long time so they must be doing something right. The Culligan and the Rayne are based on the industry standard but the tech info and parts are not made available to the end user. That means you'll be paying Rayne and Culligan for parts and service. There's nothing wrong with that but a complete solution comes at a higher price because you're getting more service.

You should also consider Kinetico while shopping. They are more expensive and you have to get parts and service through the local dealer but they have a large and loyal customer base and an extensive dealer/service network. It doesn't cost to look

Before you pull the trigger consider this...

First, get a complete water test from an independent lab. This is a MUST DO because without it everything is a guess. A quickie water test from Sears or a water softener company won't be complete. They only test for the "profitable" stuff.

Second, hit the Yellow Pages and call at least three local INDEPENDENT water treatment pros. Independent water treatment pros will offer you a Fleck or Autotrol or Clack control valve that is industry standard and tech info and parts are readily available. An independent water treatment pro will be offering you a similar softener to what you'd get mail order BUT adding the value of assembly, delivery, installation and a PARTS AND LABOR warranty. They'll be there when you have a problem. They will be more expensive than mail order (you get what you pay for) but less than Rayne or Culligan.

DON'T TELL THEM YOU HAD YOUR WATER TESTED. Give each an opportunity to offer suggestions and provide you with a quote to meet your water treatment needs. IGNORE ANY THAT DON'T TEST YOUR WATER THEMSELVES as they can't speak intelligently to water treatment without knowing what needs to be treated.

Ask lots of questions. Warranty, parts & labor, how long? Install, permits required, licensed plumber? Routine maintenance and costs? Do they stock parts? Response time for emergency (water leak) calls? If they don't explain things to your satisfaction that is a good indicator of how you'll be treated after the sale.

After they've gone use your water test to compare with their's. Are all your treatment needs being addressed?

Ask your neighbors if they have any water treatment experience. They might tell you who's good or who to avoid.

Come back here and post the specific recommendations and hardware with the costs and we'll give you our opinions.

If you're a DIYer then you have other options and here's a good place to start ...

You'll need to assemble and get a plumber to install the softener but most plumbers shouldn't be trusted to set a softener up and frankly many plumbers don't want to.

With real estate it's location, location, location, and with water treatment it's DEALER, DEALER, DEALER.

Premeditation is the key to water treatment success. Do your homework and let us know what you're thinking. Many of us have stumbled down this road and are happy to give you the benefit of our experiences.
Old 03-18-07, 09:00 AM
Join Date: Mar 2007
Posts: 1
Upvotes: 0
Received 0 Upvotes on 0 Posts
Rayne or Culligan

I would suggest finding a reputable water dealer first. Independents don't have there hands tied and will usually provide products made in the USA as apposed to Culligan who, from what I understand now imports there equipment from China.
Old 03-18-07, 04:18 PM
Join Date: Dec 2005
Location: Northwest Ohio
Posts: 1,246
Upvotes: 0
Received 0 Upvotes on 0 Posts
The China Card


It is believed that simply under pricing their products when compared with other US manufacturers wasn't enough. Contracting producers in China and Taiwan will add a benefit to their pricing and profit margins.

Thread Tools
Search this Thread
Ask a Question
Question Title:
Your question will be posted in: