I just bought a used Kinetico water filtration system online and it's scheduled for delivery soon. I am mentally preparing myself to either install it myself or worse, to pay a plumber to install it. I am also considering calling the local Kinetico dealer to install it so that they can verify it has the correct metering discs, etc. to ensure it works for my family's water usage, and to test the hardness and chlorine content of the treated water to verify the effectiveness of the resin and the carbon in the used system. Can anyone offer advice on what kinds of questions I should ask an installer before allowing them to install the system and how much I might anticipate paying a plumber and/or Kinetico dealer to install the system? Note: The system will be installed in my garage against the wall where the water main should be entering the house, and next to my sprinkler system control panel. I assume the plumbing can be done with minimal digging and only a couple of penetrations drilled through the brick. For the sake of argument, let's assume I won't have to replace the resin or the carbon... Thanks!

I am having a problem with my water softner. There is too much water in the tank and it is recycling but I am not get soft water. I have cleaned as many parts and pieces and i can and it still isn't working properly. The Float stop seems to be fixed in place and won't move, is this normal? Any suggestions outside of buying a new one?