I have a Kinetico Model 60 softener installed in late 2000 that has no suction on the brine line. I have read several threads here that explain this to be a problem with the control head of the softener, but none give DIY repair information. I took the head off and rinsed/cleaned everything that I could reach. There is a layer of rust over most of the surfaces inside the head, but nothing crusty enough that it seemed to be blocking any passages. (Still no suction.) There is one part inside the head near the brine line that I didn't understand. It's a small white "shaft" that looks to stick through from inside one of the water passages to up under the lens where the metering disc is. It didn't rotate or slide easily, so I didn't force it. Anyone have thoughts, or is it time to take the head to my dealer? Thanks!

I read in the spec sheet that regeneration time is 45 minutes. I timed mine and found it to be 15 minutes.. This was timed by manually turning the control disk five clicks or so while in the service mode and putting it into brine rinse. What would cause this? It has been apart recently, but I don't remember if it was doing this before. After a couple days rust can be seen in the water. If I do some multi manual regenerations the rust will clear up for a while. Thanks Chuck