I just installed a GE Reverse Osmosis system (Model#: GXRM10GBL) and I am not sure but I believe I have a problem with the unit. First of all my home has its own well. The previous owners of the home had a whole house water filter (just filter, not RO), then had second water filter that was set up just for the ice cube maker and sink mounted water faucet, and the refridgerator even had its own water filter...and yet the water was still not pleasant to drink (though, not horrible). So I removed their second water filter and put in an RO unit last night. After santizing the system (which seemed to work just fine) I went on to the next step of filling the storage tank 3-times (takes up to 4 hours each time) before the water is ready. The water seemed to be running through the system just fine. I could hear the waste water emptying into the drain. After 1.5 hours I went to check on the storage tank (which should have been filling up). I picked up the tank and swirled it around a little...nothing. The tank was no heavier than it was before being attached and I am guessing had no RO filtered water in it. Turning on the sink mounted water faucet did produce water but I am completely unsure if that water was just water that was just in the RO unit itself (like in the filter/membrane housing). It was late, my family and I haven't moved to the new house yet and I had a long drive back to my old home. So I just closed the saddle valve (I think that is what it is called) which shut off the water to the RO unit. Before leaving I had a thought and checked the water softener...no salt. Yes, I know now I should have checked this when I took possession of the home (just days ago) but I am a first-time homeowner and forgot this step. Does anyone have a clue why the storage tank would not appear to be filling up? I mean after 1.5 hours I'd expect there to be some water in there. RO units discard more water than they produce depending on water quality. Could the RO unit be discarding the vast majority of the water because the water was not being softened due to the lack of salt? Any help is very much appreciated. GE Appliances pretty much has been no help when I call them. They just want me to set up a service appointment rather than try to answer my questions over the phone. And for anyone who needs to know more about the RO unit before trying to help here is the link for the user manual: [url]http://products.geappliances.com/ApplProducts/images/t07/0000002/r02552v-1.pdf[/url]

I installed a 2.5yr old 2060 on city water. It tested 21 grains. I was told by a salesman that the Chlorine would destroy my resin. Is this a true concern? Of course, he wanted to sell me a 4040. He said the 2060 was a well water system. Additionally, are there seals in the head that I should change that can handle the chlorine better? I don't want my seales to swell, etc. Thank you.