water softener - brine tank not emptying


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Old 06-07-11, 06:08 PM
D
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water softener - brine tank not emptying

My brine tank is not emptying. I don't think it's a salt bridge. The brine tank is about 3/4 full of water and about 1/2 full of salt. I just did a regen. and in the last stage water started leaking out of the tube where the mineral tank is supposed to be feeding the brine tank (it leaked on the mineral tank side), meaning to me that there is a clog somewhere in the line or on the other side in the brine tank. Right now I'm in bypass mode. I was about to just empty the water / salt in the brine tank and start trouble shooting, but this is my first run in with a water softener (we bought the house a year ago) so I thought I was try a post first. I can't find the owners manual for the system, though it's a Rainsoft.

Any help / suggestions would be greatly appreciated.
 
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Old 06-08-11, 05:08 AM
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It sounds to me that there is a hole or loose connection on the brine line. This will cause the unit to draw air instead of brine water leaving the salt tank full of water.
 
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Old 06-08-11, 06:34 PM
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What is the type of unit that we are dealing with ?
 
 

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