Problem shooting with Iron Soft plus water conditioners

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Old 11-20-19, 12:04 PM
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Problem shooting with Iron Soft plus water conditioners

We have a Iron Soft Plus water conditioner at home. Came with house when we bought. We just had a Ozonair added to take the rotten eggs smell out. Works perfectly, no more smell. But since the installation, my water conditioner isn't working properly anymore. The yellow light (failed chlorine) comes on during regeneration and the brine tank doesn't fill out with water after each regeneration. Installator says he didn't do anything to the water conditioner except open the bypass valves to clean the pipes. By pass valves were reclosed. Any ideas of what is going on?
 
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