GE gxsh39e water softener

Old 01-02-23, 12:27 PM
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GE gxsh39e water softener

Hi I have a GE water softener, model gxsh39e. There is water stuck in the tank. The error I am getting is Error 3. So far, I have tried reseating the valve motor wires and cleaned the parts of the venturi valve. Any help will be greatly appreciated.
Old 01-02-23, 06:01 PM
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Welcome to the forums.

Not my specialty but I do occasionally work on them.
Based on the error code you're getting it sounds like the motor may not be working.
I would check the two motor wires with a ohmmeter to confirm the motor is electrically ok.

GE manual -pdf

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