septic pump shot???

heres the problem,,,,,my septic pump runs continuiosly but toilet does not flush unless we use a plunger. out on the ground where septic tank is, water will rise over solids tank, and liquids tank, and make a puddle on the ground. After awhile, if no water is used, the puddles will go down. We just put in a new pump about 4 yrs ago. Could the pump be shot again? What else could it be? I dont have the money to have a professional come out and take a look at it. I need to do this on my own. HELP!!!!!!!!!!

 

hi momofone,
- please clarify a couple of things; How do you know if the septic pump runs continuously, it should be at the bottom of the liquid tank. Can you see or hear sign of it running ? If the water is swirling around a lot, it sounds as if the pipe to field has become disconnected from the pump. Switch off the pump power, disconnect the union to field pipe, and pull it up to check .
The toilet not flushing is usually a sign of plugged toilet, nothing to do with septic system. You may have to remove the bowl from the floor and snake the pipe.

Do it Right - Do it once.

 

yes you can hear the septic pump running non stop....and we have tried to snake the pipe with no results,,,,but i was thinking that with us able to hear the pump running that it shouldnt be shot right? and that maybe the tanks just need to be emptied? it hasnt backed up in tub or anywhere else though, and the washer and sinks drain fine. but its mostly after i use washer that the puddles appear.

 

Hi momofone,
- don't go rushing off to get tanks emptied, -waste of money at this point. Your pump is what empties the liquid side ! -Didn't you read what I said about broken pipe ?? Check that first -it's very common. (and very easy to fix)

Do it Right - Do it once.