Pump Power, No Pumping, No Water


Old 11-29-08, 08:29 AM
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Pump Power, No Pumping, No Water

Hi, All,
I love this site, and may be asking a dumb question, but here's the situation:
House built in 1978 upstate NY near Rochester. We have owned for just over 4 years. "Artesian" Well. Pump is submersed at well site. Holding tank in basement. No water. My husband checked power down to the pump, and there is power.
Any suggestions for the lay plumber, or just call a pro?
We don't know if the pump has ever been serviced or replaced--it has worked perfectly since we bought the house. Also, we have some snow, and temps in the 20's, but have had much harsher weather than this...this is just usual winter weather.

Thank you all in advance.
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Old 11-29-08, 01:31 PM
Join Date: Aug 2008
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Hey Margo, hi! I'll let the pros here help you with your problem, but just wanted to say that I live down near Bristol Mtn.

Does the "Victor" in your name mean you're in Victor?
Old 11-29-08, 02:48 PM
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20F? I think you will end up calling a pro. You don't say how deep the pump is, but 300' in your area isn't unusual. Even if you discover the pump is shot, what then?

If you or your husband wants to see if the pump is running, down there, then clamp type meter will tell you. Clamp the meter around one of the wires.
Here is an example of the meter you would need from ace hardware:

But I say again, if you have to pull a pump that deep, to replace it, that will be very hard.

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