Came home to no water, with pump running continously - not sure where to start?


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Old 11-16-12, 06:18 PM
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Came home to no water, with pump running continously - not sure where to start?

We suddenly have no water and I'm not sure where to start looking. I'm not overly knowledgeable in water well things but have the basics. I hate to sound clueless, but just need some idea of what might be going on. Jet pump.

Came home from work today to no water in the house and with the pump running. Have no idea how long the pump may have been running. Water seemed ok this morning. However, yesterday morning a few sudden surges of black water came out of the shower and some surging from other faucets later, think from the hot water.

I turned the pump off right away today when I realized there was no water. It looks like the gauge may be stuck around 40 - at least, it didn't move when I turned off the circuit breaker. I checked around for leaks, poked and prodded, don't see or hear anything odd. We have also been having problems with our Kinetico water softener, which is mechanical - thought something is wrong with the gauges but now wondering if the problem is actually related to a water flow problem from the well, too? (I installed a new hot water several months back but that seems to have been okay).

Naturally this has to happen on a weekend, as well as right before Thanksgiving. Of course. Guess I'm going to have call in a well repair, petrified it may be something that I can't afford. In the interest of knowing what I might expect (that is, assuming I can get anyone this weekend), any ideas about what might be the problem, considering the previous day black water surges and apparent air and the total loss of water with the pump still running?
 
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Old 11-16-12, 06:31 PM
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it might have gone dry?
any sign of water coming up outside by a broken line ?
 
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Old 11-16-12, 06:38 PM
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Your profile doesn't say where you are from. Are you experiencing a water shortage in your area ? Could be low/no water at end of pipeline.
 
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Old 11-16-12, 07:04 PM
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Thanks for the quick responses.

Ohio, drought was bad throughout the past year but the water is almost close to normal now with all the rain we've had since September. It would surprise me if the well is dry - would it happen so quickly without warning? The neighbors haven't had any problems that I know of. The well isn't that deep, though, I think 35'. Makes me sick to think of it being dry, I can't afford it.

Didn't see anything leaking outside, but was dark when I got home and this is out in a rural area, so I may have to wait until morning. I shut off the water in the meantime.
 
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Old 11-16-12, 07:13 PM
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Forgot to add that the pump is inside, in the basement. Not sure that I could see evidence of anything leaking.
 
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Old 11-16-12, 07:20 PM
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Yeah.....these things always happen when we can least afford them and at the most inconvenient times. Wells can be unpredictable. Check with more neighbors about similar issues.
 
 

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