I have had issues with my cellar getting too cold with these sub -10 degree nights. A few weeks back, some water froze in the pump, but I don't think anything cracked.

There is a big leak coming out of the hole where the rod goes through (shown in photo).. I think a rubber washer circled around the rod inside the pump (shown in photo).. loosened and now is in the wrong spot because it was still froze up. Any ideas where the rubber washer is supposed to be? Or if that's even the problem.

The pump is a teel 3p350, 1/3 horsepower, 500 gphour..
I draw water from a single line that comes from the stream running through my property. It is about 150 ft of line to the stream. If I have to replace the pump, what would a compatible pump be?

Any help would be appreciated.
http://damagedwellpump.blogspot.com/

Photos here:
damagedwellpump

 

It sounds like the shaft seal has come loose or broken. That and you say it's frozen I would start looking for a new pump. There are cross reference charts for parts as it looks like that pump is similar to a Grainger/Dayton pump though I could not quickly find a direct cross reference. If you look thoroughly you might find one or at least a similar pump if you want to go that route. Personally I'd go for a more readily available pump.

To pick a new pump you need to know how much water you need in the house and how deep your well is... or at least your best guesses.

 

What would the shaft seal look like on this pump? Does it come in several pieces? I'd prefer replacing the seal if I can. I've had it open a dozen times already.

It's not frozen anymore, and still leaks the same. AT the times, I was hand turning the big wheel to see if it was frozen, and might have forced something that didn't want to be forced.

I get water from the stream from a single line, about 150 ft away from the house, that comes into the cellar underground. And I don't need much water.
The minimum. I would need a replacement pump, if I went that route, powerful enough to pull water from that far away.

 

The seal should be one piece. It can look like an O ring or it might have a square or other profile but almost always they are a continuous circle. If your's is in pieces then it's probably broken. Then often become stiff and brittle with age and can crack and break.

Easiest might be to do some researching to find parts for your pump and order the seal. As long as you'll have the pump apart I'd replace all the seals and gaskets as the labor to take the pump apart is the big part of the job and seals are usually pretty inexpensive.

If you can't turn up anything about your pump you can find another seal by measuring your pump or the old seal to find out what you need. Seals are commonly used everywhere and there are companies that do nothing but seals so they are available. The tricky part is just finding out what you need.

 

Teel is not the same company it was when your pump was made. It's now owned by Grainger.
I can't find any listing or parts info for your pump. That model number is previous to the ones currently listed. However, you could still email the companies for specific info on your pump. They may be able to point you to an old parts distributor source.

Teel Pumps
Teel Pumps - catalog

You could also check with well companies in your area. Who knows what parts may be squirreled away in some old shop.

 

Any guesses on what would be a suitable replacement pump?
Thanks for your help gentlemen.

 

Piston pumps like yours are seldom used these days though if spare parts are available you can keep them running forever. Centrifugal pumps are the norm these days. I'm thinking a shallow well pump would work and possibly because of the long horizontal run a foot or check valve down at the suction end in the river would be helpful to maintain prime.

How far uphill is your house from the stream?

Any guess on how much water you will need in the house (I know you mentioned "not much")?

Do you have a pressure tank for your water system?