High level light illuminated


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Old 02-26-22, 09:07 PM
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High level light illuminated

Girlfriend just bought a house, which has a well and septic. I noticed today that the red "high" light on her septic panel is illuminated. I manually switched the pump on ("hand" position) for a couple minutes, but the light remained on. When checking outside, I only see a single rider, which is concrete and cylindrical in shape. I'm pretty clueless when it comes to septic systems. Is there a way to tell if she has an aerator pump or a septic pump? Does it make a difference? If it's a septic pump, wouldn't running it for two minutes lower the water level enough to turn the high level alarm off? I'm guessing I'll need to take a peak inside to find out what really is the issue. The concrete lid looks pretty heavy. Is there a trick to getting it off?
 
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Old 02-26-22, 09:53 PM
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When you switched to manual...... did you actually hear the pump run ?
It could take more than a few minutes to lower a high tank level.
The control panel should be labeled with what it controls.

There should be paperwork for the septic system.
Paperwork for septic systems and wells is something I tell my customers they must get when buying a home. I would consider a deduction if those documents were not presented.
 
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Old 02-27-22, 05:39 AM
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I heard a hum inside the panel, which could mean the pump is seized? I'll be taking a closer look to see if I hear the pump outside and maybe try to force the lid to the side a bit so I can peak inside. The lot has at least a 10 to 15 degree slope to it, so I'm confused as to why a pump is even needed.

Should also mention that the ground is pretty saturated this time of year and the soil is heavily clay, which I'm sure doesn't help with drainage.

Also, there are six electrical cables coming into/out of the panel. That's a couple more than I expected. The green "power" lamp isn't on, but the panel clearly has power. Probably just a burned out bulb?




 

Last edited by mossman; 02-27-22 at 05:54 AM.
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Old 02-27-22, 07:35 AM
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I also suspect the pump has failed. I would recommend getting a septic guy out to pump the tank(s) and then troubleshoot after the tanks are empty. No reason to pump all that water/stuff to the drain field all at once.
 
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Old 02-27-22, 10:46 AM
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The hum you heard in the panel was more than likely from a relay.
 
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Old 02-27-22, 11:41 AM
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Okay, popped the lid and the pump is good. Looks like the high level float is stuck in the on position. The tank is basically empty (I can see the entire pump). The other two floats (low level alarm and pump on/off I'm guessing) look like they're okay, but should probably be replaced as well. I had my girlfriend flush a toilet and I could hear water trickling into the tank (presumably the first compartment). Curious thing is the drain from the house enters the downhill side of the tank and the outlet of the pump exits the uphill side of the tank. I'm guessing the ejection pipe does a u-turn and enters the drain field facing downhill.

Are ejection pumps typically on timers or do they only run when needed (controlled by the middle float switch)? If on a timer, I would think I'd need to fill the pump side with water so it doesn't run dry. Also confused as to why there is a need for a low level switch if the pump is not on a timer.


 
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Old 02-27-22, 01:12 PM
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Septic tanks are equipped with outlet pumps and timers when the drain field is able to absorb (perc) only X number of gallons in a given time period.

Float switches without timers are used when the drain field does not have an unusually low absorption rate The pump comes on whenever needed.

Show us a picture or diagram of the uphill and downhill ends of the septic tank and the positions of the house and drain field. The drain line from the house to the septic tank should have as few bends as is practical and the septic tank oriented to achieve this..
 
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Old 02-27-22, 01:34 PM
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Glad to hear you were able to open the tank and it is just the alarm float that was sticking.
 
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Old 02-27-22, 01:54 PM
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Since you've confirmed three floats.... you have a float controlled system..... not timer.
The upper most float is the high level float.
The middle float is the "pump start" float.
The lower float is the "pump stop" float.

Is the upper most float hanging ?
Sometimes the floats will get hung up with each other.
 
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Old 02-27-22, 02:50 PM
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Okay, makes sense. Here's a pic of the inside . Three floats hanging from the horizontal discharge pipe at different heights. Looks easy enough to replace the float, but not something I care to do. Right side of the pic is facing uphill.





Here's a pic of the side of the house. The clean out for the house drain is over to the right next to the downspout, so I'm assuming the pipe drains into the tank on the right side. The discharge pump is right beneath the access riser to the left. I do not see an access on the right side, which is puzzling. Must be buried?




 
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Old 02-27-22, 03:10 PM
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Any reason to replace the panel? I can easily replace the burned out power lamp. The alarm bell doesn't work properly. It's pretty muffled, but I could likely replace it as well or repair it.
 

Last edited by mossman; 02-27-22 at 05:11 PM.
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Old 02-28-22, 12:17 PM
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The buzzing noise is the alarm relay trying to energize. The contacts are chattering rapidly. Doesn't look like like it's easily replaced (no mourning screws visible from the front), so I may just leave it alone or maybe mount a new relay beside it. First step is getting the alarm float replaced in case that is causing the relay to not energize fully (e.g. there is enough current to trip the alarm light but not enough to energize the relay due to deteriorated float switch contacts).
 
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Old 02-28-22, 01:27 PM
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Post some pictures of the insides of the panel.

A typical "high level" float connects directly to the "high level" indicator with no relay. No relay is required as the indicator is very low current. Different story if there is a "high level" audible involved..... although still very low current.
 
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Old 02-28-22, 06:46 PM
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I can see the relay contacts chattering, and it only happens when the alarm is turned on. I'll snap a couple photos and post them when I get a chance. Here's the relay (not that it helps much). Inside the panel is a circuit breaker for the pump, a large relay (also for the pump I'm assuming), a smaller relay for the alarm bell, and a bunch of wire terminals and connections.



 

Last edited by mossman; 02-28-22 at 07:20 PM.
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Old 03-01-22, 05:10 AM
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Many modern panels have done away with relays for residential sized systems. Instead they rely on the switch contacts in the float switches to do the work. If you decide to replace the control box make sure you shop carefully. There are more than a few variations. Each designed to meet the specific code requirements of that area and septic systems used there.

That said, I like an old panel with components that can be individually replaced. Even if a direct replacement for your relay can't be found you should be able to find something that will work.

Just for fun have you disconnected the bell when the system is in alarm to see if that stops the relay from chattering?
 
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Old 03-01-22, 07:15 AM
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I'd prefer to fix this panel. I also like the more serviceable ones. I haven't disconnected the bell. I'll do that and see what happens. Although I wouldn't think the load on the relay would cause the contacts to bounce. I plan on temporarily feeding 120V directly to the relay coil to see if the switch contacts hold. If that resolves the chatter, then I'll know the relay is good.
 
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Old 03-03-22, 04:55 PM
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I fiddled around in the panel a little more this evening and found that the voltage to the relay coil drops to 55V when I turn the alarm toggle switch to the on position. The red alarm LED also turns off. And the voltage on the white wire from what is presumably the alarm float drops to 55V. The black wire to the alarm float remains at 120V. If I'm interpreting things correctly, it seems like the alarm float is making enough contact to either illuminate the red light or make the relay chatter, but not good enough contact for things to work properly. I have a guy coming out Saturday to replace the float, so hopefully that fixes it. Guess it could also be a loose wire in the outdoor junction box, so I'll have him check that too.
 
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Old 03-03-22, 05:07 PM
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Floats are highly limited to pass thru current. I would not recommend switching any pump thru a hanging float. I always keep pass thru current under 1A.

Hard to give you much help with your panel without seeing detailed wiring pictures.
Wiring diagram would be extremely helpful.
It would be typical if the home inspector said nothing about no paperwork.
 
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Old 03-03-22, 05:42 PM
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I don't believe the pump is wired through the float. It seems like the alarm relay coil is though. If all the wires weren't zip tied, I would trace everything out and draw a wiring diagram. I'll start with checking the junction box outside, then the float, and it should become obvious.
 
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Old 03-05-22, 05:03 PM
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Had the float replaced today (all three actually) and all is good now. Had the check valve replaced too because it was leaking. I was also shocked to see the guy nonchalantly enter the tank in his blue jeans and sweatshirt and a pair of rain boots. Not something I would ever want to do!
 
 

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