Troubleshooting Water Softener Problems Troubleshooting Water Softener Problems

Water softener problems can cause a build up of magnesium and calcium on your faucets, sink, dishwasher pipes and other area where water accumulates. Magnesium and calcium deposits meld together to cause what is known as lime scale or scale. This is found in areas where water is particularly hard and high in these ingredients. Water softeners eliminate these minerals from the water, but if they are not working correctly you will notice signs of failure in the quality of your water. Some common things to look for are listed here.

If the Water is Not Being Softened

Flush the system through and check whether you should add any salt. This only applies to salt based systems, so make sure you follow the instructions or guidelines for your particular softener. You should also check the cycle generator and make sure it is setting to cycle for the correct amount of water. Some people tend to under-estimate how much water they will use and your flow settings could be off. You should also make certain there are no leaks in other areas of your home. If your toilet cistern is leaking you will expend more water than you have calculated for and this can affect the way your water softener performs.

If There is No Brine Flowing

You should check the brine line and look for any breakages or wearing. If you see no signs of wear, flush the brine line out to clear it of any deposits. Have a look at the user guide and be certain that the line pressure is being regulated according to the stated amount. Check the filter screen and injector. Also, you can clean the nozzle to the tank. This can be done by removing the assembly and using a toothbrush to clean any residue inside the pipe. You may also have to change the O rings on the resin tank if this persists.

Salt Build Up

Sometimes a salt bridge can build up. This will need to be freed up and cleared away. Any unacceptable levels of salt build-up in the tank should also be alleviated to create a clean flow through the entire system. Don’t use a sharp point to remove the salt bridge. Try using a wood stick or something blunt, which will not puncture the water tank.

System not Working At All

If your system completely fails to work and the motor fails to run, it could be a fuse problem. Check the breaker box and make sure the fuse hasn’t been tripped. Also, check the cables and make sure they are all in good working order and correctly connected. Also, check or test the motor. Things do wear out and it may be that the motor has died and needs replacing.

Iron Deposits

If your water has too much iron you should clean the resin bed in your system. You can purchase a cleaner solution for this part of the project and use it according to the instructions.

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